Legal Documents

New PK Luk Terms & Conditions — Full Terms of Use for Our Platform

Please read these terms and conditions carefully before creating an account or using our services on New PK Luk. Your rights, responsibilities, and our commitments are all clearly outlined here.

Last Updated: January 1, 2026
Quick Summary

Key Highlights at a Glance

Age Requirement

You must be at least 18 years old to play on New PK Luk. No account will remain active without age verification.

One Person, One Account

Each individual may operate one account only. Creating multiple accounts will result in forfeiture of bonuses.

Bonus Terms

A wagering requirement must be met before a bonus can be withdrawn. Each bonus has its own conditions, clearly stated on the promotions page.

Prohibited Activities

Fraud, multiple accounts, false information, and the use of bots are strictly prohibited. Any violation of these rules will result in account suspension.

Payment Policy

Deposits and withdrawals must be made through registered payment methods only. Transactions via third-party accounts are not permitted.

Privacy Protection

Your personal information is fully protected. New PK Luk never sells your data to third parties.

Terms Summary

Key Terms at a Glance

Subject Terms / Policy Status
Minimum Age Must be 18 years of age or older Mandatory
Number of Accounts Maximum 1 account per person Mandatory
Welcome Bonus Wagering 3x to 5x (varies by offer) Applicable
Minimum Deposit BDT 100 Approved
Minimum Withdrawal BDT 200 Approved
Third-Party Payments Only Methods Registered in Your Own Name Are Permitted Prohibited
Bonus Validity Period Typically 7–30 days (depending on the offer) Applicable
Account Verification National ID or passport and a selfie are required Mandatory
VIP Points Validity Reset each calendar year Applicable
Section 01

General Terms & Conditions and Applicability

These Terms and ConditionsNew PK Luk Applies to the platform and all associated services. By creating an account on New PK Luk or using any of our services, you are deemed to have accepted these terms.

This document constitutes a legally binding agreement. We strongly encourage you to read it in full before signing up. If you disagree with any of the terms, we recommend not using our services.

Please note: These terms have been written in plain language for users in Bangladesh. If you need help understanding anything, please reach out to our support team — they are always ready to assist.

New PK Luk reserves the right to update these terms and conditions, in whole or in part, at any time. Members will be informed of any changes via email or platform notification.

Section 02

Account Registration & Verification

New PK LukYou are required to provide accurate and truthful information when registering. Accounts created with false or incorrect details may be suspended at any time and any funds held may be forfeited.

  • Age: You must be at least 18 years old at the time of registration. A national ID card or passport may be requested for age verification.
  • One Person, One Account: No individual may create more than one account. Using the same mobile number, email address, or identity document across multiple accounts is strictly prohibited.
  • KYC Verification: A full Know Your Customer (KYC) identity verification must be completed before making a withdrawal.
  • Account Security: Keeping your password confidential is your responsibility. You must not allow anyone else to access your account.

Warning: If your account credentials are compromised or you notice any suspicious activity, notify New PK Luk support immediately.

Section 03

Deposit & Withdrawal Policy

Deposits and withdrawals on New PK Luk can be made via bKash, Nagad, Rocket, and bank transfer. All transactions must be carried out through a payment method registered in your own name.

  • Minimum Deposit: BDT 100 (one hundred taka).
  • Minimum Withdrawal: BDT 200 (two hundred taka).
  • Withdrawal Processing Time: 15–30 minutes for standard members, 5–10 minutes for VIP members.
  • Third Parties Prohibited: Deposits or withdrawals using another person's account are strictly prohibited.
  • Anti-Money Laundering: New PK Luk complies with international AML policies. Suspicious transactions will be investigated and may be reported to the relevant authorities.

If you experience any issue with a transaction, please notify support within 72 hours. Claims submitted after this period may not be accepted.

Section 04

Bonus & Promotion Terms

New PK Luk regularly offers a variety of bonuses and promotional deals. Each offer carries its own terms, which are clearly stated on the relevant promotions page.

  • Wagering Requirements: To withdraw bonus funds, you must meet a minimum wagering requirement (typically 3x–5x).
  • Duration: If a bonus is not used within the specified time after being credited, it will be automatically cancelled.
  • One Bonus Per Member: Each bonus offer is available once per account, mobile number, or address.
  • Bonus Forfeiture: If bonus terms are violated, the bonus and any winnings derived from it will be forfeited.
  • Fair Use: If New PK Luk determines that a bonus program is being abused, it reserves the right to cancel the relevant member's bonus.

Tips: Read the terms carefully before claiming any bonus. If anything is unclear, contact support — they will be happy to walk you through it.

Section 05

Gaming Rules & Fair Play Policy

All games on New PK Luk are powered by RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes. No game result is predetermined or manipulated.

  • Technical Errors: If a technical issue occurs during a game, the round in question will be considered void and the stake will be returned.
  • Winnings from a Software Glitch: Any abnormal winnings resulting from a bug or technical error will not be considered valid.
  • If a round is not completed: If a round is not completed due to a connectivity issue, the outcome will be determined based on the server log.
  • Game Rules: Each game has its own rules, which can be found within the game itself. Please read the rules before starting.

Responsible gaming is our priority. To set betting limits, request self-exclusion, or activate a cooling-off period, Responsible Gaming Visit the page.

Section 06

Prohibited Activities & Anti-Fraud Policy

New PK Luk is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and will result in permanent account closure.

  • Operating multiple accounts under the same identity
  • Using a false identity or forged documents
  • Bonus System Abuse or Exploitation
  • Using automated bots or software to play games
  • Unauthorized access to another member's account
  • Attempting to breach platform security
  • Collusion with other players
  • Using the platform for money laundering or illegal financial transactions

Warning: If any of the above activities are detected, the relevant account will be closed immediately, all balances will be forfeited, and law enforcement will be notified if necessary.

Section 07

Limitation of Liability & Legal Disclaimer

New PK Luk is an online entertainment gaming platform. While we always strive to deliver the best service, our liability is limited under the circumstances described below.

  • Connectivity Issues: new pk luk is not liable for any losses caused by a user's internet disconnection.
  • Third-Party Software: Our liability for losses caused by issues on the part of game providers is limited.
  • Force Majeure: We are not liable for service disruptions caused by natural disasters, cyberattacks, or other unforeseen events.
  • Gambling Harm: New PK Luk is not personally liable for any financial losses arising from gaming. Please play responsibly.

Our maximum liability will under no circumstances exceed the member's active balance. In the event of a legal dispute, both parties will first attempt to resolve the matter through negotiation.

Section 08

Account Suspension & Closure Policy

New PK Luk reserves the right to temporarily suspend or permanently close any account without prior notice under the following circumstances.

  • If any provision of these terms and conditions is violated
  • If You Suspect Fraud or Deception
  • If KYC verification is not completed or false information is provided
  • By court order or direction from a government authority
  • If your account has been inactive for an extended period (12 months)

Members may also request account closure at any time. Before the account is closed, you will be given the opportunity to withdraw your verified balance (excluding bonuses), unless the closure is due to fraud.

Inactive Account Fee: If there are no transactions on your account for 12 consecutive months, the account will be declared inactive and a maintenance fee of BDT 50 per month may be deducted.

Section 09

Privacy & Personal Data Protection

New PK Luk takes your privacy seriously. Any information we collect is used solely to provide you with the best possible service.

  • Data Collection: Information related to registration, transactions, and gaming activity is collected.
  • Use of Data: Used for service improvement, fraud prevention, and delivering a personalised experience.
  • Third Party: Your information is not shared with any third party unless required by law.
  • Cookies: This website uses cookies to enhance your experience. You can manage cookie settings through your browser.

To learn more, contact us Privacy Policy Visit the page for a full discussion of all aspects of data protection.

Section 10

Right to Amend Terms & Effective Date

New PK Luk reserves the right to modify, amend, or withdraw these terms and conditions, in whole or in part, at any time. Members will be notified in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request account closure.

Last Updated: The latest version of these terms and conditions January 1, 2026 Effective as of the date shown. The latest version will always be available on this page.

If you have any questions or feedback, please get in touch with our support team. We are always here to help.

FAQ

General Questions About Terms & Conditions

Yes, you must be at least 18 years old to play at new pk luk. Before your first withdrawal, you will need to submit a copy of your national ID or passport along with a selfie. This is a mandatory verification process to keep our platform secure.

Wagering refers to the multiplier that determines how much you need to bet in total before you can withdraw bonus funds. For example, if you receive a BDT 100 bonus with a 3x wagering requirement, you must place a total of BDT 300 in bets before the remaining bonus funds can be withdrawn. Wagering requirements vary by offer.

If your account is closed, contact our support team immediately. Provide your account details and a description of the issue via live chat or email. Our team will investigate and respond within 24 hours.

No. At New PK Luk, deposits and withdrawals may only be made using payment methods registered in your own name. Using third-party accounts is a violation of our policy and forms part of our anti-money laundering measures.

When the terms and conditions are updated, a notice will be sent to the registered email address and a notification will be displayed upon logging in to the platform. For significant changes, members will be informed at least 7 days in advance.
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New PK Luk's terms and conditions are simple and transparent. We believe every member has the right to know exactly what rules they are playing by. Register now, claim your welcome bonus, and enter a world of 500+ games.

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